1. Corporate Overview & Governance
aD Network (“we”, “our”, or “the firm”), established in 2003 and headquartered at Ramrajatala, Howrah and Metcalfe Street, Kolkata, is committed to safeguarding the proprietary technical, commercial, and contact information shared by enterprise clients, institutional partners, and site visitors across our official domains (adnetwork.ind.in and aadnetwork.com) and support portals (helpdesk.adnetwork.ind.in).
2. Information Collected & Purpose Limitation
We collect technical and operational details voluntarily submitted through our consultation forms, direct RFPs, WhatsApp quick-chat desk, and enterprise emails:
- Contact Identifiers: Name, business email, mobile / landline number, and company name.
- Project & Infrastructure Scope: Network architecture details, equipment specifications (OEM BOQ), site location parameters, and required service delivery tiers (FMS / IMS / SLA).
- Purpose Limitation: Data must only be used for responding to the RFP or support ticket, not sold or shared with third-party marketing brokers. All collected information is utilized strictly for system design, RFP responses, pre-sales engineering validation, dispatching field engineers, and client support.
3. Non-Disclosure & Tender Confidentiality
All network topologies, facility blueprints, OEM BOQs, and pricing matrices shared with aD Network are governed by commercial confidentiality. Information submitted is restricted solely to authorized pre-sales network architects and systems engineers directly involved in formulating your proposal.
4. Data Security & DPDP Compliance
In accordance with the Digital Personal Data Protection Act, 2023 (DPDP), the Information Technology Act, 2000, and reasonable security practices (SPDI Rules), our infrastructure enforces SSL/TLS 256-bit encryption for data in transit, firewalled application hosting, and role-based credential restrictions across all support portals.
5. Third-Party Links & External Portals
Our website provides navigation links to third-party tools (such as WhatsApp Web, Google Maps, and external OEM portals). External sites are governed by their respective privacy terms and security protocols.
6. Grievance Redressal & Official Inquiries
For any data questions, technical verifications, or compliance inquiries, please contact our administrative desk:
aD Network Corporate Compliance
Metcalfe Street, Ground Floor, Kolkata – 700013, WB, India
Email: info@adnetworkindia.com | Tel: +91 33 400 36365